Erdem Aksoy

ISO 42001:2023 – AI Governance, Ethics, and Auditing – Yapay Zeka Yönetimi, Etik ve Denetim

🇺🇸🇬🇧ISO 42001:2023 – AI Governance, Ethics, and Auditing

Artificial Intelligence (AI) is transforming industries, decision-making processes, and even our daily lives at an unprecedented pace. However, with great power comes great responsibility—ensuring that AI systems are ethical, transparent, and accountable has become a global priority. The ISO 42001:2023 standard was introduced to address this need by providing a structured framework for AI management systems. This article explores the ethical considerations in AI governance and the role of auditing in ensuring compliance with ISO 42001, concluding with a personal milestone in AI auditing.

Understanding ISO 42001:2023

ISO 42001:2023 is the first international standard dedicated to Artificial Intelligence Management Systems (AIMS). Developed by the International Organization for Standardization (ISO), this standard provides guidelines for organizations to establish, implement, maintain, and continuously improve AI systems responsibly. It applies to businesses, governments, and institutions that develop or deploy AI, ensuring that their systems align with global best practices.

The core objectives of ISO 42001 include:

• Risk Management in AI – Addressing biases, inaccuracies, and unintended consequences.

• Transparency and Explainability – Ensuring AI decisions are understandable and justifiable.

• Ethical AI Deployment – Preventing discrimination, promoting fairness, and respecting privacy.

• Regulatory Compliance – Aligning with international laws, such as the EU AI Act.

• Continuous Improvement – Establishing monitoring and feedback mechanisms to refine AI models.

AI Ethics in ISO 42001: Beyond Compliance

ISO 42001 is not just a compliance checklist—it is a roadmap for building AI systems that earn trust and credibility. Ethics play a crucial role in this framework, ensuring AI does not reinforce bias, infringe on rights, or operate in an opaque manner.

Key Ethical Considerations in AI Auditing

1. Bias and Fairness

AI models inherit biases from data and human inputs. ISO 42001 requires organizations to assess and mitigate these biases through data governance and model validation techniques.

2. Accountability and Responsibility

AI decisions can have legal and social ramifications. The standard encourages assigning clear responsibilities within an organization, ensuring that AI-driven outcomes can be traced back to human oversight.

3. Privacy and Security

AI systems process vast amounts of personal and sensitive data. Auditors must verify whether organizations implement data minimization, anonymization, and encryption to comply with privacy regulations.

4. Explainability and Transparency

A critical challenge in AI ethics is the black-box problem—when AI makes decisions without clear reasoning. ISO 42001 emphasizes explainable AI (XAI), which allows stakeholders to understand and challenge AI outputs.

The Role of AI Auditors in ISO 42001 Compliance

AI auditing is the linchpin in verifying compliance with ISO 42001. Auditors assess an organization’s AI governance structure, risk management strategies, and ethical alignment.

Key Auditing Processes in ISO 42001

• Governance Assessment – Evaluating leadership commitment, ethical policies, and AI governance structures.

• Risk & Impact Analysis – Identifying potential AI-related harms and their mitigation strategies.

• Algorithmic Transparency Check – Reviewing how AI models function and ensuring their outputs are interpretable.

• Data Management Evaluation – Auditing data collection, storage, and processing to ensure compliance with privacy laws.

• Performance and Bias Testing – Examining AI models for unintended biases or errors that may cause discrimination.

The complexity of AI auditing requires professionals who understand both technical AI principles and governance frameworks. Organizations seeking ISO 42001 certification will rely on lead auditors to guide them through compliance processes.

A Personal Milestone in AI Auditing

As the AI landscape evolves, ensuring ethical and responsible AI use is a challenge I am committed to addressing. I am proud to share that I have recently achieved the Exemplar Global-accredited ISO 42001 Lead Auditor certificate from Right Team Academy. This certification enhances my ability to assess and guide organizations in implementing robust AI governance frameworks.

With this accreditation, I aim to contribute to the ethical and transparent deployment of AI systems, ensuring compliance with global standards while fostering innovation. The journey toward responsible AI is just beginning, and I look forward to playing a role in shaping its future.

🇹🇷ISO 42001:2023 – Yapay Zekâ Yönetişimi, Etik ve Denetim

Yapay Zekâ (YZ), endüstrileri, karar alma süreçlerini ve günlük yaşamımızı benzeri görülmemiş bir hızla dönüştürüyor. Ancak büyük güç, büyük sorumluluk getirir—YZ sistemlerinin etik, şeffaf ve hesap verebilir olmasını sağlamak küresel bir öncelik haline geldi. ISO 42001:2023 standardı, bu ihtiyaca yanıt olarak geliştirilmiş ve yapay zekâ yönetim sistemleri için yapılandırılmış bir çerçeve sunmuştur. Bu makalede, YZ yönetişiminde etik ilkeler ve ISO 42001 standardına uygunluğu sağlamak için denetimin rolü ele alınacaktır. Son olarak, yapay zekâ denetimi alanındaki kişisel bir başarımı paylaşacağım.

ISO 42001:2023 Nedir?

ISO 42001:2023, Yapay Zekâ Yönetim Sistemleri (AIMS) için geliştirilmiş ilk uluslararası standarttır. Uluslararası Standardizasyon Örgütü (ISO) tarafından yayımlanan bu standart, kuruluşların YZ sistemlerini sorumlu bir şekilde kurmalarını, uygulamalarını, sürdürmelerini ve sürekli iyileştirmelerini sağlamaya yönelik yönergeler sunar. YZ geliştiren veya kullanan işletmeler, devletler ve kurumlar için geçerlidir ve bu sistemlerin küresel en iyi uygulamalarla uyumlu olmasını amaçlar.

ISO 42001’in temel hedefleri şunlardır:

• YZ’de Risk Yönetimi – Önyargılar, hatalar ve istenmeyen sonuçları ele alma.

• Şeffaflık ve Açıklanabilirlik – YZ kararlarının anlaşılır ve gerekçelendirilebilir olmasını sağlama.

• Etik YZ Kullanımı – Ayrımcılığı önleme, adaleti teşvik etme ve gizliliğe saygı duyma.

• Yasal Uyum – AB Yapay Zekâ Yasası gibi uluslararası düzenlemelerle uyum sağlama.

• Sürekli İyileştirme – YZ modellerini izlemek ve geri bildirim mekanizmaları oluşturmak.

ISO 42001 ve Yapay Zekâ Etiği: Uyumluluğun Ötesinde Bir Yaklaşım

ISO 42001, yalnızca bir uyumluluk kontrol listesi değil, aynı zamanda güvenilir ve saygın YZ sistemleri oluşturmak için bir yol haritasıdır. Etik, bu çerçevenin temel taşlarından biridir ve YZ’nin önyargılı, hak ihlali yapan veya şeffaf olmayan bir şekilde çalışmasını önlemeye yardımcı olur.

YZ Denetiminde Temel Etik İlkeler

1. Önyargı ve Adalet

YZ modelleri, verilerden ve insan girdilerinden kaynaklanan önyargılar taşıyabilir. ISO 42001, kuruluşların veri yönetişimi ve model doğrulama teknikleri kullanarak bu önyargıları tespit etmelerini ve azaltmalarını gerektirir.

2. Hesap Verebilirlik ve Sorumluluk

YZ kararları hukuki ve toplumsal sonuçlar doğurabilir. Standart, YZ’nin çıktılarının net bir insan sorumluluğu çerçevesinde izlenmesini ve denetlenmesini teşvik eder.

3. Gizlilik ve Güvenlik

YZ sistemleri büyük miktarda kişisel ve hassas veri işler. Denetçiler, veri minimizasyonu, anonimleştirme ve şifreleme gibi uygulamaların yürürlükte olup olmadığını doğrulamalıdır.

4. Açıklanabilirlik ve Şeffaflık

YZ etiğinde en büyük zorluklardan biri kara kutu sorunudur—YZ’nin neden belirli kararlar aldığı anlaşılmadığında güven sorunları ortaya çıkabilir. ISO 42001, açıklanabilir yapay zekâ (XAI) kullanımını teşvik ederek YZ çıktılarının anlaşılabilir ve sorgulanabilir olmasını sağlar.

ISO 42001 Uyumluluğunda Yapay Zekâ Denetçilerinin Rolü

YZ denetimi, ISO 42001 uyumluluğunu doğrulamada kilit unsurdur. Denetçiler, bir kuruluşun YZ yönetişim yapısını, risk yönetim stratejilerini ve etik uyumluluğunu değerlendirir.

ISO 42001 Kapsamında Denetim Süreçleri

• Yönetişim Değerlendirmesi – Liderlik taahhüdü, etik politikalar ve YZ yönetişim yapılarının incelenmesi.

• Risk ve Etki Analizi – Olası YZ kaynaklı zararların belirlenmesi ve azaltma stratejilerinin gözden geçirilmesi.

• Algoritmik Şeffaflık Kontrolü – YZ modellerinin nasıl çalıştığının gözden geçirilmesi ve çıktılarının açıklanabilir olup olmadığının değerlendirilmesi.

• Veri Yönetimi Denetimi – Veri toplama, saklama ve işleme süreçlerinin gizlilik yasalarıyla uyumlu olup olmadığının incelenmesi.

• Performans ve Önyargı Testleri – YZ modellerinin ayrımcılığa yol açabilecek önyargılar içerip içermediğinin değerlendirilmesi.

YZ denetimi, hem teknik yapay zekâ ilkelerini hem de yönetişim çerçevelerini anlayan profesyoneller gerektirir. ISO 42001 sertifikasyonu almak isteyen kuruluşlar, bu süreçleri başarıyla yönetmek için baş denetçilere ihtiyaç duyar.

Yapay Zekâ Denetimi Alanında Kişisel Bir Başarı

YZ’nin etik ve sorumlu kullanımı giderek daha büyük bir zorluk haline gelirken, bu alanda katkıda bulunma taahhüdümü sürdürüyorum. Right Team Academy’den Exemplar Global akreditasyonlu ISO 42001 Baş Denetçi sertifikasını almış olmaktan büyük gurur duyuyorum.

Bu sertifika, kuruluşların YZ yönetişimini değerlendirme ve yönlendirme yeteneğimi güçlendirerek, etik ve güvenilir YZ sistemlerinin oluşturulmasına katkıda bulunmamı sağlıyor. Sorumlu yapay zekâ yolculuğu henüz yeni başlıyor ve bu sürecin şekillendirilmesinde aktif bir rol üstlenmeyi dört gözle bekliyorum.

Artificial Intelligence, Information Security

How AI’s Personal Portrait Trend Highlights the Risks of Digital Data Trails

In a recent social media trend, people are asking AI tools to draw or describe what their lives might look like, based solely on a few data points they’ve previously shared. This may sound like an innocuous and fun way to get a new perspective, but it actually reveals something a bit deeper and perhaps unsettling about the era we live in—just how much our online presence can reveal about us, even to publicly accessible AI tools.

I recently tried the prompt, “Based on what you know of me, draw a picture of what you think my life currently looks like,” with a public AI model. What I got back was a strikingly accurate visualization of my life as it currently stands. It captured not only my professional challenges and current ambitions but even hinted at aspects of my personal life and interests. It felt as though the AI had peered beyond the screen and into my daily life. The experience got me thinking: if a public AI can produce such an accurate rendering of my life, what does that mean about the vast amounts of data corporations or governments might have on each of us?

The Data We Leave Behind

Our digital lives leave traces of our personalities, interests, and even our emotional states. When we post a picture, like a video, or update our profiles, we add to a complex digital profile that AI systems can later reference to predict behavior, preferences, and life situations. In my case, the AI had access to details I’d shared over time—my background, my job challenges, and my interests—and combined these fragments into a surprisingly accurate portrayal of my life.

The Power and Risks of AI Pattern Recognition

AI algorithms work by finding patterns in large amounts of data. Given a few inputs, they can draw highly specific conclusions, as happened with my own digital “portrait.” When public AI tools can access even general information, they can still make deeply personal inferences. Imagine the possibilities with private entities or governments with unrestricted access to our private data: credit card transactions, location history, health records, browsing habits, and social connections.

Unlike the publicly available AI models that have only our online personas, private entities may use non-consensual data collection through third-party agreements or back-end tracking technologies to create far more extensive profiles. Governments and corporations could potentially track us on an almost cellular level: knowing not just our preferences but our routines, psychological triggers, and even potentially predicting our future behavior based on past data. In the wrong hands, these predictions could be used to manipulate consumer choices, predict and shape social trends, or even influence voter behavior on a massive scale.

AI Portraits as a Reality Check

As fun and harmless as it may seem to play with these AI portrait prompts, the exercise underscores just how much can be gleaned from a few data points. And if a public model can analyze these to paint a life portrait, private models—designed to optimize profit or compliance, rather than delight—can achieve much more.

While AI technology can offer us personalized, convenient experiences, it’s crucial for each of us to remain conscious of the digital traces we leave behind. We must also advocate for stronger data privacy laws and demand transparency from both public and private entities on how our data is collected, stored, and used.

As we experiment with AI prompts and digital tools, we should treat them as reminders to manage our digital footprint thoughtfully, remembering that the sum of our data is more powerful than it seems. AI’s capacity to capture personal nuances from fragmented data is a mirror held up to our data-rich lives—a reminder of the importance of safeguarding our digital identity in a world that has the capability, and sometimes the incentive, to know us better than we know ourselves.

Business

The Power of Diverse Experience: How Working Across Different Areas Shapes Your Career

In today’s fast-paced world, the ability to adapt and thrive in various domains is a superpower. Having worked in a range of sectors from IT Service Management (ITSM) to Information Security, ERP systems, and beyond, I’ve come to realize the immense value that diverse experience brings. Not only does it enrich your skillset, but it also broadens your perspective, making you a more versatile and effective professional.

Learning from Every Project

Throughout my career, I’ve had the opportunity to work on IT projects across various industries, including logistics, automotive, manufacturing, and consulting. Each project presented its unique challenges, but more importantly, each one taught me something invaluable.

For example, while working on an ERP implementation in the manufacturing sector, I learned how crucial it is to integrate business processes with technology to achieve operational efficiency. This experience was entirely different from managing IT security in a logistics company, where the focus was on protecting sensitive data and ensuring compliance with international standards.

In the automotive sector, I led the Service Asset & Configuration Management process for what was then the largest ServiceNow implementation in the world. This project wasn’t just about handling massive amounts of data; it was about coordinating a global team and ensuring that every piece of the puzzle fit perfectly to support 330K end-users. The lessons learned from managing such a large-scale project were invaluable when I transitioned to overseeing IT operations at Turkey’s largest port, where automation and real-time tracking systems were key to enhancing efficiency.

The Benefits of Working in Different Areas

One of the most significant benefits of working across different domains is the development of a well-rounded skillset. When you’re exposed to various industries, you learn to approach problems from different angles. This versatility makes you a valuable asset to any organization, as you can draw on your broad experience to find innovative solutions.

Another advantage is the ability to communicate effectively with a wide range of stakeholders. Whether it’s explaining complex IT concepts to non-technical business leaders or collaborating with engineers to integrate new systems, my diverse background has equipped me with the skills to bridge the gap between technology and business.

Widening Your Perspective

Working in different areas also widens your perspective, allowing you to see the bigger picture. In my role as Head of Project IT at Mersin International Port, I wasn’t just focused on the technology; I had to consider how every decision would impact the port’s overall operations, safety, and efficiency. This holistic view is something I developed over years of working in various sectors, where each experience built on the last, helping me to understand the interconnectedness of business and technology.

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Conclusion

In conclusion, the diverse experiences I’ve had in ITSM, information security, ERP, software development, and quality management across sectors like logistics, automotive, and manufacturing have shaped me into the professional I am today. Each project, each industry, and each challenge has contributed to my growth, giving me a unique perspective and a broad skillset that I can draw upon to tackle any challenge. I firmly believe that this rich tapestry of experiences has made me more capable and that I have so much more to offer because of it.

If you’re at a crossroads in your career, I encourage you to embrace opportunities in different areas. You never know what you might learn and how it could shape your future. After all, it’s the diversity of experiences that makes you a more adaptable, resilient, and successful professional.

Artificial Intelligence

Unmasking the Trend: AI-Generated Inspirational Posts and the Erosion of Authenticity on LinkedIn

Introduction

LinkedIn, once a sanctuary for professional networking and insightful discussions, is facing an emerging challenge that has left its community scratching their heads. A curious trend has taken root on the platform: the proliferation of AI-generated inspirational posts, complete with engaging replies that mimic genuine expertise. As AI technology advances, the fine line between authentic interactions and digital mirages becomes increasingly blurred, raising questions about the erosion of credibility and the potential harm to genuine thought leadership.

The Rise of AI-Powered Trolls

In recent times, LinkedIn users have noticed an influx of motivational posts that brim with innovative ideas and wisdom. These posts resonate with the audience, accumulating likes, shares, and enthusiastic comments. However, what appears to be the brainchild of insightful professionals might actually be the creation of sophisticated AI algorithms. These trolls in disguise exploit AI’s capacity to craft eloquent, on-topic content, strategically tailored to generate maximum engagement.

Seamless Interaction: AI Responding to Comments

The rabbit hole goes even deeper. AI is no longer confined to crafting posts alone; it now actively participates in discussions. When users comment on these AI-generated posts, the algorithms respond with carefully constructed replies that seem remarkably human. This interplay creates a façade of genuine conversation, leaving users impressed by the depth of understanding displayed by those who might have zero familiarity with the topic at hand.

The Blurring Lines of Authenticity

As the AI-generated content infiltrates the LinkedIn ecosystem, the line between true expertise and algorithmic mimicry becomes increasingly indistinct. Genuine professionals with valuable insights and experience risk being overshadowed by the shiny façade of AI-generated thought leadership. This not only undermines the authenticity of the platform but also compromises its essence as a place for real connections and meaningful discourse.

The Consequences for Credibility and Learning

The consequences are profound. As AI-generated posts and responses gain traction, individuals who lack true understanding of a subject receive unwarranted credit for insightful ideas. This phenomenon perpetuates misinformation and erodes the value of genuine expertise. Furthermore, it may discourage knowledgeable professionals from participating, for fear that their contributions will be overshadowed by AI-generated content.

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Preserving Authenticity in the Age of AI

The onus is on both the LinkedIn community and platform administrators to address this challenge. First, users must adopt a discerning approach, actively questioning the source and authenticity of the content they engage with. Second, the platform should consider implementing mechanisms to identify AI-generated content, offering transparency and distinguishing it from human-generated posts.

Photo by Miguel u00c1. Padriu00f1u00e1n on Pexels.com

Promoting Thoughtful Engagement

As the trend of AI-generated posts and responses continues, LinkedIn must emphasize the value of thoughtful engagement. Meaningful conversations that stem from genuine understanding and experience should be celebrated and elevated. By focusing on authentic connections, LinkedIn can maintain its reputation as a platform for fostering true professional growth.

Conclusion

The proliferation of AI-generated inspirational posts on LinkedIn, coupled with their sophisticated AI-driven responses, underscores the challenges posed by evolving technology. The rise of this trend calls for a reevaluation of how we engage with content and how we recognize and reward expertise. As the boundary between genuine human interaction and algorithmic mimicry becomes increasingly faint, it is crucial to preserve the authenticity that underpins meaningful professional connections.

Contradictory Note

This article has been generated using ChatGPT, incorporating a set of prompts given by Erdem Aksoy, that elucidate the diverse facets surrounding the utilization of AI for interactions on LinkedIn.

Information Security

The Problems in Salary Scales for Tech Jobs and How to Retain Talent

The tech industry is booming, and with it, the demand for tech talent. This has led to a competitive job market, where companies are vying for the best and brightest minds. One of the most important factors in attracting and retaining tech talent is salary. However, many companies are struggling to set competitive salary scales for tech jobs.

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There are a number of factors that contribute to the problems in salary scales for tech jobs. One is the rapid pace of change in the tech industry. New technologies are emerging all the time, and this can make it difficult for companies to keep up with the market value of tech skills. Another factor is the global nature of the tech industry. Companies can now hire tech talent from all over the world, which can drive down wages in some regions.

The problems in salary scales for tech jobs can have a number of negative consequences for companies. One is that it can make it difficult to attract and retain top talent. Tech workers are in high demand, and they have a lot of options when it comes to jobs. If a company is not offering competitive salaries, they will likely lose out to other companies that are.

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Another consequence of the problems in salary scales for tech jobs is that it can lead to employee dissatisfaction. Employees who feel underpaid are more likely to be unhappy with their jobs, and they may be more likely to leave for a better paying opportunity. This can lead to high turnover, which can be costly for companies.

There are a number of things that companies can do to address the problems in salary scales for tech jobs and retain tech talent. One is to regularly review their salary scales to make sure they are competitive with the market. Another is to offer a variety of non-salary compensation benefits, such as stock options, health insurance, and paid time off. Companies can also invest in training and development programs to help their employees stay up-to-date on the latest technologies.

By taking steps to address the problems in salary scales for tech jobs, companies can attract and retain top tech talent. This can help them stay ahead of the competition and achieve their business goals.

Here are some additional tips for setting competitive salary scales for tech jobs:

Use salary surveys to benchmark your salaries against the market.
Consider the cost of living in your area when setting salaries.
Factor in the employee’s experience, education, and skills when setting salaries.
Be transparent about your salary ranges and policies.
Be willing to negotiate salaries with qualified candidates.
Offer competitive benefits packages to supplement salaries.

By following these tips, companies can set competitive salary scales for tech jobs and attract and retain top tech talent.

Digital Transformation, Information Technologies, Operational Technology

IT Management Across Different Sectors: Embracing the Common Ground

Information Technology (IT) management, though diversified across different sectors, shares more similarities than differences. Let’s delve into the sectors of logistics, manufacturing, automotive, and finance, and explore how IT management aligns within them.

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In the logistics sector, IT management primarily focuses on streamlining supply chains and enhancing real-time tracking systems. This involves managing vast data networks, implementing cutting-edge technologies like IoT, and ensuring secure digital communication channels. Similarly, in manufacturing, IT management is key in deploying technologies for process automation, quality control, and inventory management.

Automotive industries also utilize IT management in unique ways, such as integrating advanced technologies into vehicles and managing autonomous driving systems. However, similar to logistics and manufacturing, data integrity, system security, and process optimization remain as pivotal points.

In the finance sector, IT management takes a slightly different turn, with an emphasis on secure transactions, data privacy, and regulatory compliance. Despite these sector-specific needs, the underlying IT management principles remain: robust data management, cybersecurity, and process enhancement.

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Thus, despite the different operational contexts, the common objectives of IT management across these sectors are evident. Whether it’s managing data, ensuring cybersecurity, or leveraging technology for process improvement, the primary goals remain the same. These shared objectives underscore the universal relevance of IT management principles, no matter the industry.

In conclusion, the similarities in IT management across logistics, manufacturing, automotive, and finance sectors are more plentiful than the differences. Recognizing this common ground enables businesses to learn from each other’s experiences and best practices, paving the way for cross-sectoral innovation and growth.

Information Security, Information Technologies

Strengthening the Fortress: The Crucial Role of Stakeholder Management in IT Management and Cybersecurity

In today’s technology-driven world, organizations rely heavily on their IT infrastructure to function efficiently and securely. As cyber threats continue to evolve, robust IT management and cybersecurity practices have become indispensable. One often underestimated but essential aspect of this process is stakeholder management, particularly when it comes to non-IT management. In this blog post, we will delve into the critical significance of stakeholder management in ensuring effective IT management and maintaining a strong defense against cyber threats.

The realm of IT management and cybersecurity is complex, requiring a comprehensive understanding of various technologies, compliance standards, and evolving threats. As technology infiltrates every aspect of an organization’s operations, it’s no longer confined to the IT department. Non-IT management and executives now play a pivotal role in shaping an organization’s IT strategy, budget allocation, and overall risk management.

Stakeholder Management – Why Does it Matter?

Bridging the Communication Gap: Non-IT management may lack in-depth technical knowledge, making it essential for IT professionals to communicate in a language they understand. Effective stakeholder management ensures clear and concise communication about IT challenges, initiatives, and the potential impact on the organization.
Aligning Objectives: Non-IT management may have different priorities and goals. Stakeholder management helps align these objectives with the IT department’s efforts, ensuring that cybersecurity initiatives support the organization’s broader strategic vision.
Budgetary Support: Adequate funding is vital for implementing robust cybersecurity measures. Effective stakeholder management involves presenting a compelling case for investments in IT security, highlighting the potential risks of underinvestment and the long-term benefits of a secure infrastructure.
Creating a Culture of Cybersecurity: Non-IT employees may unknowingly expose an organization to cyber threats. By involving them in cybersecurity awareness programs and emphasizing their crucial role in maintaining a secure environment, stakeholder management can foster a culture of cybersecurity consciousness.

Strategies for Effective Stakeholder Management

Speaking Their Language: When communicating with non-IT management, avoid technical jargon and use language that relates to their specific roles and concerns. Focus on the potential business impact of IT decisions and cybersecurity measures.
Regular Reporting: Provide consistent updates on the status of ongoing IT projects, cybersecurity measures, and incidents. These reports should highlight successes, challenges, and future plans in a format that is easily understandable.
Risk Visualization: Use real-world scenarios and case studies to illustrate the potential consequences of cyber threats. Help non-IT stakeholders grasp the magnitude of risks and the importance of investing in cybersecurity.
Collaborative Approach: Involve non-IT management in decision-making processes related to IT and cybersecurity. Seeking their input and involving them in discussions can garner greater support and understanding.
Continuous Education: Offer training sessions and workshops to non-IT employees and management, promoting cybersecurity awareness and best practices. This helps reduce the chances of accidental data breaches caused by human error.

In the rapidly evolving landscape of IT management and cybersecurity, the role of stakeholder management, especially concerning non-IT management, cannot be underestimated. Effective stakeholder management bridges the gap between technical expertise and strategic decision-making, ensuring that cybersecurity becomes a shared responsibility across the organization.

By speaking the language of non-IT management, aligning objectives, and fostering a culture of cybersecurity, organizations can build a formidable fortress against cyber threats. Remember, cybersecurity is not solely an IT department’s responsibility; it requires the collective effort of all stakeholders to safeguard an organization’s most valuable assets from the ever-present dangers of the digital world.

Artificial Intelligence, Digital Transformation, Information Security, Information Technologies, Operational Technology

Tech-Talent Management

I’ve seen firsthand how crucial career planning is in the ever-evolving tech industry. Talent management plays a key role in finding, recruiting, and retaining top talent for our teams. Here’s why career planning is so essential:

* Talent Management – In a competitive job market, finding and recruiting the right talent is crucial. It’s important to identify individuals with diverse skill sets and backgrounds who can bring unique perspectives to the table. A well-designed career path helps to attract such talent and ensures they stay engaged and motivated.

* Retaining Talent – Keeping the talent we’ve worked so hard to find is just as important. By offering opportunities for growth and advancement, we can ensure employees feel valued and invested in the company’s success.

* Continuous Training – With technology constantly evolving, it’s essential for IT professionals to stay up-to-date. Encouraging continuous training allows employees to expand their skill sets and adapt to new challenges, making them more valuable and versatile team members.

* Navigating Change – The tech industry is one of the fastest-changing sectors in the world. Career planning helps IT professionals anticipate these changes and adapt their skills accordingly. This agility ensures they remain relevant and indispensable to their organizations.

In summary, career planning in tech jobs is vital for talent management, employee retention, continuous training, and staying ahead of technological changes. I cannot overstate the importance of investing in our employees’ professional growth and development. The future of our organizations depends on it.

Artificial Intelligence

Artificial Intelligence in IT Operations

Artificial intelligence (AI) has revolutionized the way we approach daily IT operations. From automating routine tasks to identifying and resolving issues before they occur, AI is helping IT professionals work more efficiently and effectively.

One of the most common uses of AI in daily IT operations is in the area of monitoring and alerting. With the help of AI-powered monitoring tools, IT teams can easily track the performance of their systems and quickly identify any issues that may arise. These tools can also provide proactive alerts when certain thresholds are exceeded, allowing teams to take action before a problem becomes critical.

AI is also being used to automate routine IT tasks, such as patching, backups, and software updates. By automating these tasks, IT teams can save time and focus on more strategic initiatives. AI can even learn from past actions and make recommendations for future improvements.

Another area where AI is making a big impact is in security operations. With the rise of cyber threats, IT teams are under increasing pressure to identify and respond to threats quickly. AI-powered security tools can analyze vast amounts of data to identify patterns and anomalies that could indicate a potential security breach. They can also help prioritize incidents based on severity, allowing IT teams to focus on the most critical issues first.

Finally, AI is being used to improve the user experience for employees and customers alike. By analyzing data on user behavior, AI can identify areas where processes can be streamlined or where additional support may be needed. This can help IT teams better understand the needs of their users and proactively address any issues that may arise.

Overall, the use of AI in daily IT operations is transforming the way IT teams work. By automating routine tasks, proactively monitoring systems, and identifying potential issues before they occur, AI is helping IT professionals work more efficiently and effectively. As AI technology continues to evolve, we can expect even more advances in the ways that AI is used in IT operations in the future.

PS: This post is generated by https://chat.openai.com/

Pictures are generated by https://labs.openai.com/

Digital Transformation, Information Security, Information Technologies, Operational Technology

Operasyonel Teknolojilerin Yönetimi ve Güvenlik Riskleri

Burada çıkış noktası olarak bakmamız gereken ilk nokta OT envanteri:

Kaçımız elimizdeki OT envanterini %100 biliyor?

Cihazların fiziksel sorumluluğu kimde?

Sahiplik ve ekipman ile ilgili diğer sorumluluklar kimlerde?

Bunun cevabı farklı organizasyon yapılarında bakım olabilir, otomasyon olabilir, hatta operasyonel kullanıcılar, yani üretim gibi departmanlar olabilir.

Ama IT değil…

Dolayısıyla rollerin ve sorumlulukların doğru ayrılması gerekiyor.

Benim görüşüme göre OT’de siber güvenlik konuşuyorsak sorumluluğu IT’de olmalı, hem yakınsayan IT_OT domainleri bakımından, hem de IT’deki siber güvenlik tecrübesinin kullanılabilmesi için IT’nin bu görevi üstlenmesi mantıklı.

Fakat rollerin ve sorumlulukların doğru atandığı bir değişiklik yönetimi yapılmıyorsa bu süreci yönetmek çok zor.

Burada yine IT süreçleri işin içine giriyor. ITIL’ın hizmet geçiş süreçlerinden değişiklik yönetimi bu konu için biçilmiş kaftan.

Bu sürecin doğru kurgulanması ile organizasyonel yapıda ayrı bir OT departmanına gerek kalmıyor. Bir OT değişiklik yöneticisi, görevler ayrılığı ilkesine göre belirlenmiş paydaşlar ve doğru yönetilen bir süreç ile başarılı olunabilir.

Sadece mevcut kadro buna göre kurgulanmalı ve gereken teknik yetkinlikler ile donatılmalı, gerekiyorsa genişletilmeli.

Photo by Nataliya Vaitkevich on Pexels.com

OT Güvenlik Riskleri

Legacy OT sistemler satın alındığında güvenlik ya da IT-OT yakınsaması göz önüne alınmadığı için bugünün güvenlik bakış açısıyla analiz ettiğimizde kontrolsüz ve yönetilemeyen bir yapı oluştuğunu söyleyebiliriz.

Bunun sonucunda da otomasyonun kullanıldığı her sektörde güvenlik riskleri oluşmuş durumda.

Yönetilemez yapının en önemli sebebi yukarıda da bahsettiğim gibi OT envanterinin olmaması. Buna bağlı olarak da OT altyapısı:

Görünür değil
Ölçülebilir değil
Bunların sonucu olarak da yönetilemeyen ve iyileştirilemeyen bir yap var.

Kendinize şu soruları sormanızı istiyorum:

Kaç OT domaininiz var?
Bu domainler altında kaç OT cihazınız var?
Bu cihazların kaç tanesi güncel firmware ile çalışıyro?
OT cihazlarının arasındaki veri trafiği nasıl?
Hangi OT cihazları dışarısı ile haberleşebiliyor?
Hangi OT cihazlarına fiziksel bağlantı mümkün?
Hangi OT cihazlarında kötü niyetli yazılımlara karşı koruyucu bir yazılım var?
OT cihazlarınız nasıl bir ağ yapısında bağlı?
Bir OT güvenlik duvarı kullanıyor musunuz?
OT envanteriniz güncel mi?
Envanterinizdeki cihazlar ile ilgili güncel güvenlik zafiyetleri nele?

Bu sorulara cevap veremediğiniz sürece yönetilebilir ve sürdürülebilir bir altyapınız yok demektir ve ancak bu olgunluk seviyesine eriştikten sonra OT tarafında siber güvenlik anlamında bir sıkılaştırmaya gidebilirsiniz.

Photo by ThisIsEngineering on Pexels.com

Tabii ki bunu yaparken uygulayacağınız basit bir risk yönetim süreci işleri hem daha görünür, hem de iyileştirme için daha kolay önceliklendirebilir kılacaktır. Açıklarımızın kullanılmasındaki olasılık ve etkinin operayonunuzu ne ölçüde etkileyeceğinin rakamsal bir değerini koyamadığınız sürece yönünüzün tayininde sıkıntıya düşmeniz kaçınılmazdır.

OT risk yönetimi yaparken dikkat etmeniz gereken konu IT’deki güvenlik risklerine ek olarak OT’nin fiziksel hasara çok daha açık olduğu gerçeğidir. Hatta pek çok durumda bu fiziksel hasarlar insan hayatı ile de ilişkilidir. Dolayısıyla risklerinizi belirlerken olası maksimum hasarın ekipman olmadığı, insan hayatının da işin ucunda olduğu gerçeğini asla gözardı etmeyin.

Güvenli günler dilerim!